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Last updated: March 18, 2016
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We are concerned about the safety of children when they use the Internet or the Web Site. We do not sell or ship any items ordered through this Web Site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this Web Site only with the involvement of a parent or guardian and should not submit any personal information to us. Return To Top
We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this Web Site, you may be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our Customer Care department by email at firstname.lastname@example.org or by phone at 1.877.887.7335. Return To Top
You can access, correct and update certain personal information that you have provided to us during the checkout process. Otherwise, you can contact our Customer Care department during normal business hours about a previous order. Return To Top
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional communications from us, you may opt-out of receiving our promotional communications at no cost to you. You will have an opportunity to "unsubscribe" by clicking on the hyperlink contained in promotional emails we send you. Additionally, to opt-out of our mailing lists you may email us at email@example.com or call us at 1.877.887.7335 or write to us at Charlotte Russe, Inc., Customer Care Department, 5910 Pacific Center Blvd., Suite 120, San Diego, CA 92121. Please note that any request to be removed from such mailing lists may take up to two (2) weeks to become effective. Please note that even if you are removed from any such list, if you order online, we will continue to confirm your order by e-mail and may need to contact you by phone, email, or regular mail if we have questions about your order. If you would like to request information about what we collect, please feel free to call or write us as well. In accordance with California law, we will respond in writing to your request within thirty (30) days. Return To Top
When we run sweepstakes relating to this Web Site, it will be accompanied by a set of rules. The rules for each sweepstakes will specify how the information gathered from you for entry will be used and disclosed. Return To Top
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