Charlotte Russe Restructuring

Updates to our policies based on the Charlotte Russe Restructuring:

Visit for more information regarding the company’s Chapter 11 filing.


EFFECTIVE Thursday, March 7, 2019, ALL SALES ARE FINAL

No refunds or exchanges.

For non-final sale purchases made online or in-store within 30 days prior to Thursday, March 7, 2019, items may be returned through Saturday, March 16, 2019. No returns will be accepted as of Sunday, March 17, 2019.

Effective Thursday, March 7, 2019, price adjustments will no longer be honored.  No adjustments will be made to prior purchases.


Gift Cards

  • Gift cards will be eligible for redemption through Thursday, March 21, 2019. Effective Friday, March 22, 2019, gift cards will be inactive and no longer accepted as a valid form of payment.

Merchandise Credit

  • Active merchandise credits will be eligible for redemption until Thursday, March 21, 2019.  Effective Friday, March 22, 2019, all merchandise credits will be inactive and not eligible for redemption.

Birthday Club

  • Effective Thursday, March 7, 2019 the birthday club is discontinued both online and in stores.


  • Effective Thursday, March 7, 2019 stores will not accept coupons.