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Returns + Exchange Policy

RETURNS

If you aren’t completely satisfied with your purchase, returns can be made at any Peek Kids store or by mail, within 30 days of the date on your receipt. We will gladly exchange your item(s) or refund you on the original form of payment.

  • All products must be returned in their original condition, unworn and unwashed with tags still attached.
  • Swimwear must have the original tags and hygienic liner intact.
  • Items purchased at a discount greater than 50% off the original price are Final Sale and are not eligible for exchange or return either in store or online.

To mail your return:

  • Use the free return shipping label provided with your original order.
  • Complete the Customer Return form provided with your order, and include a copy of the original packing slip.
  • You can reuse the package your order was originally shipped in, and drop your return off at any FedEx facility.
  • Contact Peek Kids by email at customercare@peekkids.com or call 877.887.7335 if you are unable to find the return label or Customer Return form.

EXCHANGES

An exchange can be made in store or by returning the item(s) you want to exchange by mail, and placing a new order online at PeekKids.com.

  • You will be charged for your new purchase, which we will ship to you immediately.
  • Once we receive your return, we will refund you the original purchase amount of all returned items on your original form of payment.
  • If you are exchanging an item due to an error on our part or because of a quality issue, call Peek Kids Customer Service at 877.887.7335. We will send the replacement item to you at no cost.

GIFT RETURNS

All gift receipted purchases are eligible for return in store or online within 60 days of purchase, for store credit.

  • If returning online, complete the Customer Return form and be sure to include your email address.
  • We will send you a one-time use promo code to be used on your next online order. The one-time use promo code will be issued for the original purchase amount of all returned items.

PRICE ADJUSTMENT

Purchased items that go on sale within 5 days of the original purchase are eligible for a one-time price adjustment.

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