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Peek Kids, a premium children’s retailer is growing and we're hiring a Helpdesk Analyst to join our small, yet skilled IT operations team. Reporting to the Chief Information Officer, the Helpdesk Analyst will provide first-line technical support to Corporate and Retail users, operations and systems. Utilizing desktop support and call center experience, the Helpdesk Analyst will deliver customer-focused in-person, phone, or email support in a mixed Windows/Mac environment.
Required Qualifications, Skills, and Experience:
Peek, Aren't You Curious, Inc., celebrates childhood through playfully sophisticated apparel, shoes and gifts for girls, boys and babies. Founded in 2006, Peek is a premium children's clothing designer and manufacturer based in San Francisco, with 18 stores located in premier lifestyle centers, malls and popular neighborhoods, throughout the United States. Peek's clothing features the same high-standards, impressive quality and inspired designs that adults have to come to expect from their favorite brands. Peek never speaks down to children. The Peek brand and each product have to pass through a "positive filter," ensuring each and every item is age appropriate, sophisticated and a bit nostalgic - with just a wink of wit. Peek's popular message tee's, celebrating arts, education and real-life heroes, are also known to spark conversation around the dinner table between children and their parents. Curious kids, stylish moms, dapper dads, dotting grandparents, adoring aunts and entertaining uncles all find treasures and joy at Peek.
How to Apply Send your resume and cover letter to firstname.lastname@example.org PLEASE insert Helpdesk Analyst in the subject line of your email.
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